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Refund Policy
Introduction:
At Bharat Dekho, we strive to provide excellent service to our customers and ensure their satisfaction with their bookings. This Refund Policy outlines the guidelines and procedures for requesting and processing refunds for bookings made through our website www.bharatdekho.biz. Please read this policy carefully to understand the conditions under which refunds may be issued.
Booking Cancellations:
1.1. If you wish to cancel your booking, please refer to the specific cancellation policy provided during the booking process. Different travel packages, accommodations, or transportation services may have varying cancellation terms and conditions.
1.2. It is important to note that cancellation requests must be made within the specified timeframe to be eligible for a refund.
Refund Eligibility:
2.1. Refunds are subject to the cancellation policy associated with your booking. The eligibility and amount of the refund will be determined based on the terms and conditions outlined at the time of booking.
2.2. Refunds may only be issued for cancellations that fall within the specified cancellation period and comply with the cancellation policy of the respective service provider.
Refund Request Process:
3.1. To request a refund, you must submit a refund request through the appropriate channel as specified on our website or by contacting our customer support team.
3.2. The refund request must include all necessary details, such as booking reference number, traveler's name, contact information, and reasons for the refund request.
Refund Processing:
4.1. Once we receive your refund request, we will review it in accordance with the cancellation policy and terms and conditions associated with your booking.
4.2. If your refund request is approved, we will process the refund within a reasonable timeframe using the same payment method used for the original booking. Please note that the refund process may vary depending on the payment provider and financial institutions involved.
Non-Refundable Bookings:
5.1. Some bookings may be marked as non-refundable during the booking process. Non-refundable bookings are not eligible for a refund, regardless of the cancellation request.
5.2. It is essential to review the terms and conditions of your booking before confirming the reservation to determine if it falls under the non-refundable category.
Refunds for Disrupted Services:
6.1. In the event of unforeseen circumstances or disruptions that result in the cancellation of a service by the service provider, we will work closely with the respective service provider to arrange a suitable refund for affected bookings.
6.2. The refund amount and process for disrupted services will be determined based on the policies and agreements between Bharat Dekho and the service provider.
Communication and Updates:
7.1. We will make every effort to keep you informed about the status of your refund request via the contact information provided.
7.2. If there are any changes or updates regarding your refund request, we will communicate them to you promptly.
Contact Information:
If you have any questions or need further assistance regarding our Refund Policy or a specific refund request, please contact our customer support team using the following information: Bharat Dekho
+91 9022221999
Please note that this Refund Policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.
By using our website and making bookings, you agree to comply with this Refund Policy and the associated terms and conditions.
Thank you for choosing Bharat Dekho!
